Foundry Commons Apartment Homes

Foundry Commons is a 238 unit market rate community in San Jose, CA and managed by Alliance Residential. They offer studio, 1 and 2 bedroom apartment homes. As a best-in-class operator, Alliance Residential positions the community for maximum value through aggressive marketing, leasing and superior operational processes.

Challenge

Foundry Commons was experiencing higher than normal vacancies and, as a result, acquired the services of TouchPoint.

Solution

TouchPoint’s services were brought in on January 2019 to help with their prospect management and to help free-up valuable time by the leasing staff.

Results

Beginning in January 2019, TouchPoint conducted 317 unique prospect follow-ups for Foundry Commons TouchPoint agents and scheduled 4 pre-qualified appointments or tours.

In February 2109, TouchPoint conducted 1,448 prospect follow-ups as prospects began moving through their apartment search lifecycle. TouchPoint agents schedule 7 pre-qualified appointments or tours.
In March 2019, TouchPoint agents conducted 1,581 prospect follow-ups as the leads matured, got vetted, and converted. TouchPoint agents scheduled 17 pre-qualified appointments or tours.